AI Chatbot with Multilingual Support
Handle customer queries round-the-clock with an intelligent chatbot that speaks 100+ languages across chat, email, and social media. This solution enables fast, consistent, and personalized support without needing a global agent team.
Results You Can Expect:
24/7
instant query handling in 100+ languages
70%
reduction in first-response time
60%
lower load on human agents
45%
improved global customer satisfaction
AI Query Routing Engine
Automatically route incoming queries to the right department or agent using NLP and urgency detection. This system minimizes manual triaging and ensures fast, accurate support.
Results You Can Expect:
90%
accuracy in routing queries to the right team
50%
reduction in resolution delays
40%
improvement in SLA compliance
↑
agent efficiency with automated classification
AI Ticket Generator
Turn every customer message into a structured, trackable support ticket in real time. Integrates seamlessly with CRMs and helpdesks to reduce agent workload.
Results You Can Expect:
100%
automated ticket creation from messages
3x
faster case logging vs manual entry
✔
CRM/helpdesk integration
35%
efficiency boost from priority tagging
AI Smart Response Generator
Empower agents with auto-drafted replies based on historical answers and brand voice. Maintain professionalism, speed, and tone at scale.
Results You Can Expect:
50%
faster reply times with suggested drafts
100%
tone-consistent responses
2x
more cases handled per agent
30%
reduction in agent onboarding time
AI Feedback Analyzer
Analyze customer reviews, chat transcripts, and surveys to detect sentiment and uncover actionable insights. Group feedback into themes and track trends over time.
Results You Can Expect:
90%+
accuracy in sentiment detection
3x
faster issue discovery
25%
boost in proactive service improvements
↑
automated NPS trend tracking
AI Escalation Predictor
Prevent issues before they escalate. This AI monitors conversations for signs of dissatisfaction and flags them for supervisor review before problems grow.
Results You Can Expect:
40%
fewer escalations via early detection
3x
faster supervisor interventions
↑
customer retention through alerts
30%
CSAT drop reduction from preemptive action
AI CX Dashboard & Reporting Tool
Visualize your service performance in real time. Monitor CSAT, NPS, response times, and more through a unified dashboard designed for support teams.
Results You Can Expect:
Realtime
view of CSAT, NPS, and resolution KPIs
70%
faster insight delivery
✔
decision-making with channel filtering
100%
transparency in performance metrics
Frequently Asked Questions
Get answers to common questions about our services and implementation process.
Let's start your journey today!
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